![]() In Firefox, if you don't see the menu bar, press Alt. If you're unsure what browser version you're using, from the Help menu or your browser's menu, select About. If you don't see instructions below for your specific version or browser, search your browser's Help menu for "clear cache". If the instructions below don't exactly match what you see, you may need to update your web browser to the latest version.If this doesn't work, follow the appropriate instructions below. For desktop browsers, to quickly open menus used to clear your cache, cookies, and history, ensure that the browser is open and selected, and press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac).Unwanted software might stop Chrome from updating correctly. Try rebooting your computer and updating Chrome again. ![]() The update might not have completed on your computer. Make sure software updates aren't blocked from going online.Review antivirus, firewall, or parental control settingsĬheck the settings for your antivirus, firewall, or parental control software. If your computer doesn't let you complete these steps, contact the person who has administrator rights to your computer to complete the Chrome update. On Mac, download Google Software Update again and try reinstalling. ![]()
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